In the world of healthcare appointments, the story of Alison and Sarah paints a clear picture of two different experiences. Alison, facing a family emergency, struggled to reach her doctor’s clinic, ultimately missing her appointment. Meanwhile, Sarah, with a busy work schedule, efficiently canceled her appointment through her GP’s patient portal.
Alison’s situation is not uncommon. Many patients miss appointments for various reasons, such as forgetfulness, illness, family emergencies, improved health, work commitments, inconvenient timing, or vacation plans. In Ireland, the national DNA rate stands at a concerning 15%. These missed appointments not only frustrate healthcare providers but also come at a significant cost. But here’s the good news: there are effective solutions to minimize DNAs and their impact on clinics. The first step is sending appointment reminders, like the one Sarah received, helping patients stay organized and prepared. The second is providing a patient portal, a digital gateway that empowers patients to manage their appointments conveniently.
MyClinic365, developed by a GP for GP practices, offers a smart solution to tackle DNAs and enhance patient engagement. Our platform is available through a flexible, commitment-free monthly subscription, allowing clinics to work smarter, not harder.
Seeing is believing, and we strongly recommend a brief online demo to explore how MyClinic365 can benefit your practice. To learn more about our approach to minimizing DNAs and cancellations, please reach out to the MyClinic365 team at firstname.lastname@example.org. Together, let’s optimize your clinic’s efficiency and patient engagement.