Secure Messaging

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Secure Messaging

We have built the secure messaging module to ensure practices have a secure asynchronous method for communicating with their patients. As the phones become busier, we feel it is important to allow other methods of communication. We also understand that not all communication needs to be synchronous and that messaging is an excellent method for communication that does not need to be in real time. It is fully encrypted in transit and at rest, fully GDPR compliant allowing you the confidence to share medical information such as results, care plans etc. Each staff member has access to messaging and can be included, excluded from conversations as required.

Secure Messaging User Guide